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Important HeartHijab Announcement

Laila Ibrahim posted this on 24 Jan 2020

Important announcement from HeartHijab

We have had a very tricky trading period where we sold our Hijabs at extremely low prices. These prices gave us a bit of trouble because it meant we sold way too many without making any profit to sustain the business costs.

We therefore have put our prices back up, they are still below others and still the most affordable, but this will enable us to sell normally without complaints about our lack of speed due to our high volumes and lack of stock (due to running out).

If you have ordered at the extremely low prices:
Don't worry we will fulfil your order and send it as soon as possible, this may take longer than expected due to all the problems we've had by selling at those prices, in hindsight it was silly of us to sell them that low. 

If you have requested a refund:
Your refund will be done, however we cannot cancel any refunds (ie you don't want it canceled now), if you have requested a refund you won't ever be able to buy at those prices again. We won't be running any sales at these prices ever again due to the burdon it bought on us. 

Moving forward:
We would hope our customers continue to support us, we still have the lowest prices, from £1 for small hijabs, £2.40 for medium size and £2.90 for vogues. 

If you ordered and are worried about your order, fear not.
We are getting around to them. 

CORONAVIRUS Important announcement from HeartHijab

  1. LUCKILY WE ARE STILL OPERATING DURING THIS PERIOD, WE HOWEVER WILL BE DOING ORDERS SLOWER. 
  2. YOU CAN EXPECT A DELAY OF AROUND 2 WEEKS IN THIS UNPRECEDENTED TIME.
  3. WE PACK OUR ORDERS WITH GLOVES AND RESPIRATORS TO KEEP EVERYTHING CLEAN,
  4. WE ALSO KEEP PACKED ITEMS FOR 48 HOURS IN A SEPERATE AREA BEFORE SENDING FOR DELIVERY TO ENSURE EVERYTHING IS 100% CLEAN. 
  5. WE ARE THE ONLY HIJAB SHOP TO STILL HAVE ACCESS TO STOCK BUT IT IS TAKING LONGER TO COME AS WE GO THROUGH EXTRA HEALTH CHECKS ON ALL STOCK.