If you would like your order cancelled it must be in the "processing" stage, it cannot be in the picking, packing or order sent stage.
Please login to check the status of your order, if it is processing, you can cancel your order by clicking here
If you have an account with us, make RMA tickets here
If you ordered as a guest, without creating an account, you can still make a ticket for that order, You can make a guest RMA here.