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I can't make a ticket? How do i?
Laila Ibrahim 7 Oct 2019

If you made your order as a logged in customer, make RMA tickets here If you ordered as a guest without logging on to the website, You can make a guest RMA here. 

Change my shipping address
Laila Ibrahim 12 Oct 2019

Sometimes you might make a mistake with your address, it's important that you correct this as soon as possible, before we start packing your order. The moment it has been packed, we can no longer change your address. To change your address please click here

I ordered as a Guest, How do I make a ticket?
Laila Ibrahim 14 Oct 2019

If you ordered as a guest, please check your email for your order number, then click here: Guest RMA Use that to create and follow the progress of your RMA We now automatically turn all guest accounts into user accounts, so just click "forgot password" and process your ticket normally.

NEW CUSTOMER CARE SYSTEM
Laila Ibrahim 15 Aug 2021

Our Customer Care system is now LIVE! When you make an order, if you have any issues then log in to your account and head over to your account section You can then proceed to click to "My Tickets" where you can select the order and items you have a query about. You can select from the options ...

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4 Item(s)